Sleepiphany Reviews
Sleepiphany Customer Reviews (13)
- Most recent
- Oldest
Sleepiphany Customer’s Q&A
Sleepiphany FAQs
Sleepiphany.com Return Policy?
Sleepiphany provides its customers with a 120-night guarantee. During this period, if customers choose to return their Sleepiphany mattress, the purchase price of the mattress will be refunded. However, it is recommended that customers sleep on the mattress for 30 days to allow their body to adjust to the new mattress while still experimenting with the layers. If after 30 days, customers need help adjusting their comfort, they can contact the Sleepiphany support team. Sleepiphany requires proof of mattress donation and mattress disposal. The receipt can be emailed to Sleepiphany Support.
In terms of shipping, Sleepiphany offers free shipping. Because the Sleepiphany mattress is infinitely adjustable, it is unlikely that customers will need to return it. However, in the unlikely event that there’s an issue the support team can’t resolve, Sleepiphany offers a 365-night Comfort Guarantee.
Additionally, Sleepiphany mattresses come with a 10 year Limited Warranty. Should something happen to the functionality of the Sleepiphany mattress, support is available. For more specifics, customers can reach out to support@sleepiphany.com or call at 800-977-6164.